Princeton Identity releases new versions of our software and firmware to enhance our feature set, improve performance, deploy bug fixes, and address security gaps. It is recommended to update to the latest versions of software and firmware to get the most out of your solution.

If you are unsure which update files apply to your solution, or if you need to acquire downloads for new first-time installations of Identity Server, including virtual machine images for VMware, Hyper-V, VirtualBox, or the Windows installer, please contact the support team at support@princetonidentity.com or (609)-270-3220 x2.

Edge Devices

Instructions for Updating EyeAllow & Access200 Software & Firmware

Identity Server

Instructions for Updating Identity Server (IDS)

NOTE: Versions 2.25.0+ are recommended, prior ones may present issues.

Special Features

Instructions for Importing a user set using a CSV file

Release Notes Archive:

IDS 2.254.0.5556 (Windows-Based Server Update & Installer) & Edge Device 2.254.0.6087 (released 2/13/26):

Identity Server:

• Starting with the Q4 2025 release, PI’s solution will adopt a new naming convention. Both the IDS and Edge Device software versions will be of the form: 2.254.0. <revision>. 2 will stay as the major, 254 is the year and quarter, & patch will start at 0. Princeton Identity recommends that IDS and Edge device SW be 'paired'... that is, if you are using 2.254.x.x for your edge devices, it is best to use 2.254.x.x for your IDS.
• AMAG Symmetry custom filtering; specified subsets of cardholders can now be designated for synchronization
• SMTP port 465 now allowed; increasing flexibility
• Minor stylistic improvements  

Edge Device:

• Starting with the Q4 2025 release, PI’s solution will adopt a new naming convention. Both the IDS and Edge Device software versions will be of the form: 2.254.0. <revision>. 2 will stay as the major, 254 is the year and quarter, & patch will start at 0. Princeton Identity recommends that IDS and Edge device SW be 'paired'... that is, if you are using 2.254.x.x for your edge devices, it is best to use 2.254.x.x for your IDS.
• Enrollment workflow improvements; New enrollment mechanisms to boost user experience
• Proximity sensor improvements; Now, users can calibrate the sensor remotely
• Card format improvements

IDS 2.27.3.5505 (Windows-Based Server Update & Installer) & Edge Device 2.35.0.6071 (released 10/30/25):

Identity Server:

• Lenel OnGuard sync: Version 8.3 is now supported. If the Lenel access control system crashes or has downtime, the data and changes are populated into the Identity Server after the service recovers.
• Time and Attendance reporting now includes the option of displaying clocking in/out events & duration while using the device’s on-screen buttons.
• Credential editing improvements: Any card format saved in the IDS can be added, selected, or edited within the user’s profile.
• Minor stylistic changes.

Edge Device:

• Time and Attendance reporting: The device now has the option of being used as a single clock-in/out unit.
• Paychex authorization improvements: When using Paychex, the device processes the authentication faster, preventing delays.
• Minor styling changes.

IDS 2.26.2.5348 (Windows-Based Server Update & Installer) & Edge Device 2.34.1.6033 (released 8/1/25):

IDS:

• Multiple-face alerts: We now have warnings to inform the subject that enrollment or authentication was not possible due to multiple people being found in the field of view; also recorded in the encounters log.
• Email Notifications: We now have the option to send email notifications for an array of statuses, including but not limited to: Device connectivity, Syncing, Backup, User, Email Configuration, License, People’s face enrollment, Settings, Device tamper alerts and Device Settings
• Added the ability to enable/disable card formats
• Simplified SQL server support
• QR code enrollment without face match requirement.
• Added the option to disable device tamper alerts.
• Implemented the ability to download QR codes.
• Genetec adapter improvements.
• Added the ability to filter specific subsets of cardholders during an RS2 AccessIT! import.
• Implemented support for Schneider Electric Security Expert sync.

Edge Device:

• Improved field-of-view: No tailgating allowed! This feature will block enrollments and authentication when more than one face is found.
• Reset to default settings: This feature will allow you to easily disconnect and reset the device’s settings while retaining the software/firmware installed.
• Identification mode selection: Iris only, Face only, and Iris or Face can be configured separately.
• Reorganization of the device’s mode selection page.
• Improved QR code scanning.
• Minor operation/stability enhancements and bug fixes.
• Minor stylistic changes.

IDS 2.25.0.5165 (Windows-Based Server Update & Installer) & Edge Device 2.33.0.5905 (released 5/19/25):

IDS:

• QR Code enrollment and authentication; generate and distribute custom QR codes for visitor management, seamless enrollment, and other workflows (requires edge device software version 2.33.0 or later)
• Device Management; batch updating of devices and the ability to copy/upload/download device configurations (requires edge device software version 2.33.0 or later)
• Built in time syncing; On the edge devices, the time will be synced upon the first connection to the IDS (requires edge device software version 2.33.0 or later)
• Added the ability to sync using Napco CardAccess4K software
• Minor styling changes and bug fixes

Edge Device:

• Universal A200/EyeAllow build; A single build to be used for both devices, maintaining harmony and reducing confusion during installation & management. Going forward, there will only be a single software file to run all Princeton Identity edge devices.
• Device Management; batch updating of devices and the ability to copy/upload/download device configurations (requires IDS version 2.25.0 or later)
• QR Code enrollment and authentication; generate and distribute custom QR codes for visitor management, seamless enrollment, and other workflows (requires IDS version 2.25.0 or later)
• Tap to Enroll; New on-screen button for QR code and card/mobile enrollment and authentication in Biometric Only mode
• 5 total levels of proximity sensor sensitivity (up from 3)
• Built-in time syncing; Immediate time syncing upon first connection to an IDS (requires IDS version 2.25.0 or later)
• No restart required when uploading new .bix files. The device’s card reader type and software version will now be displayed within the settings menu.
• Added the option of syncing IDS card format changes on demand.
• Minor styling changes and bug fixes
  
   

IDS 2.24.2.5104 (Windows-Based Server Update & Installer), EyeAllow 2.31.5.5813, Access200 2.31.5.5812 (released 4/21/25):

IDS:

• CSV Import: Added the ability to specify the card format.
• Genetec: Prevent unsupported card formats from stopping the sync; query cardholders one by one for easier error analysis.
• CCURE PINs are now able to be synced.
• AMAG: Added the ability to sync emails
• 2-Admin portrait approval.
• Avigilon Adaptor (ACM) sync now available.
• Corrected Lenel OnGuard (Legacy) sync from removing biometric data.
• Two admin removal in addition to approval.
• Corrected the Atrium Campus sync from failing with an SSH error.
• Corrected self-enrollment with a card while using a SQL Server.

EyeAllow:

• Support for local matching while connected to IDS
• Corrected an issue that allowed multiple options of automatic enrollment to enabled simultaneously.
• Added a feature to download and delete raw camera data for analyzation.
• Corrected a bug that would cause issues after restarting the device from the home page.
• Proximity sensor improvements.

• Added the ability to utilize the IDS connection type (On-premises or Cloud) or local caching when sending the cache to the IDS.

   

Access200:

• Implemented a feature allowing the device to use the format associated with a credential to send the Wiegand data.
• Added the ability to perform offline encounters.
• Now able to generate a QR code in the on-screen menu with device information for easier installation.
• Corrected an issue where feedback wasn't working when the device is in Bio-And-Card mode.

Added a feature for support for local matching while connected to IDS.

IDS 2.23.8.4740 (Windows-Based Server Update), 2.23.4521 (Windows Installer), Access200 2.30.3.5262 (released 5/6/2024):

IDS:

• Encounter credentials don't appear when the facility code is set to zero.
• S2 NetBox: encoding of portrait image names
• Added a way to edit emails for subjects
• Users are now able to white label the login screen and home page.
• Settings for parent/child syncing are now always displayed
• Child syncs don't force the username and password on an edit.
• Removed the additional subject image (claim) from the encounters page.
• S2 NetBox failure to import people due to asterisk characters (illegal character error) now resolved.
• Solves an issue with a specific identifier presenting an error when using a Paychex integration.

• Solves an issue with using incremental sync when a CCURE integration is configured. 

   

Access200:

• Real-time feedback feature - Edge devices will guide users to position their face in the correct location to facilitate faster enrollment and authentication.
• Allows cards to be scanned during a capture.
• Adds warning if the device's time if different from the one in the browser.
• Enforces "Auto-Enroll Irises" when "Enroll presented X" is also checked.
• Corrects the screen freezing issue when switching between modes.
• Adds time and attendance functionality.